Microsoft CRM Application Implementation Specialist

Who We Are 

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. 

Adoreal is scaling rapidly, and this role is designed to support growth. As we automate more of our content production, scheduling, and reporting processes, we are looking for a strategic implementor who can take on high-impact work in sales and marketing automation 

Who We're Looking For 

We’re hiring a Microsoft CRM Application Specialist to support the implementation of our marketing automation efforts across multiple aesthetic clinic partners. This role will focus on configuring and customizing Microsoft Dynamics 365 CRM to handle highly variable customer journeys and sales workflows, ensuring a clean and scalable rollout across our clinical network. 

Responsibilities 

CRM Configuration & Customization 

• Configure and customize Microsoft Dynamics 365 CRM for new workflows and customer journeys. 

• Set up modules across Sales, Service, and Marketing,  and automations. 

• Ensure high configurability and scalability across clinics  maturity levels. 

• Clear understanding of how to create impactful customer journeys in Microsoft Dynamics 365 CRM 

Cross-Team Coordination 

• Act as a bridge between technical (engineering, product) and business teams (partner operations, marketing, finance). 

Support the integration of third-party systems and custom features with developers.