Team Lead, Credit Risk (MPL)

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Credit Risk (MPL)

As the Team Lead, Credit Risk (MPL), based in Amsterdam, you will lead a team of high performing professionals that evaluates and manages financial risk (i.e. chargebacks) coming from a portfolio of enterprise merchants. You will guide and mentor the team, ensure the delivery of high quality work, and closely cooperate with the other Credit Risk teams located in Chicago and Singapore.

Your team works closely with the Commercial, Product and Legal teams while collaborating with some of the biggest companies, all with one overarching goal: limiting Adyen’s exposure to financial losses. Your team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, your team is part of an international team with diverse backgrounds and skill sets.

Our ideal candidate has a strong problem solving mindset, is a great communicator and has a passion for finance.

What you’ll do

• Lead the team in Amsterdam that is responsible for managing the financial risk coming forth from our diverse merchant portfolio. The aim is to manage the risk in an efficient manner while staying within our risk appetite.
• Engage with key stakeholders and work cooperatively to present, create and/or improve our risk management procedures.
• Institute accountability, track team progress and success, and present results to Senior Leadership.
• Help define and clearly communicate objectives and goals for your team.
• Coach and mentor members of the team, and play a key role in their personal and professional development.
• Recruit talented Credit Risk Analysts, who can contribute to Adyen and our merchants’ growth.
• Be an ambassador of the Adyen Formula.

Who you are

• You are currently or have experience managing a team with direct reports for at least 2++ years.
• You have a strong track record in financial risk, experience with managing a portfolio of enterprise accounts and a high level of understanding of financial accounts.
• You are passionate and driven about leading a well-functioning and motivated team and mentoring and encouraging team members to continuously develop and grow.
• You are innovative, with strong problem-solving capabilities and able to define efficient and effective processes and procedures.
• You are able to serve as an escalation point to varied risk management questions and challenges.
• You thrive in an unstructured, fast-paced environment, challenging the status-quo and a ‘can-do’ mentality.
• You have strong written and verbal communication skills.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.