Product Designer | Platform Experience

About the role:

As a Product Designer at 8am, you will play a central role in shaping how professionals manage and grow their businesses, with an initial focus on experiences supporting accounting and advisory workflows. You will take ownership of meaningful product areas, designing intuitive, trustworthy, and efficient workflows that sit at the core of our fintech and practice management platform.

While this role will primarily support product initiatives within the Accountant Vertical, your work will span a broader ecosystem that includes payments, financial operations, and end-to-end business management. You will collaborate closely with designers and partners across adjacent product pillars—such as onboarding, AI-enabled capabilities, and embedded financial services—to ensure cohesive, scalable experiences across the platform.

You will work daily with Product Managers, Engineers, User Researchers, Content Designers, and key business stakeholders to uncover problems, define solutions, and deliver user-centered experiences that support complex, real-world workflows. Your design decisions will directly influence product-led growth by improving how users activate, adopt, and succeed within our tools.

This role is a strong fit for a curious, proactive designer who enjoys solving complex problems, partnering deeply with cross-functional teammates, and evolving their impact across different product domains over time.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Accelerate Impact and Drive Growth

• Translate business and product objectives into user-centered solutions that influence key growth metrics such as activation, conversion, retention, and self-serve adoption.
• Design and iterate on features that support financial operations and business management, including experiences powered by AI or automation.
• Optimize user journeys to help customers discover, adopt, and realize value from core platform capabilities.

Cross-Functional Collaboration

• Work closely with other designers to align on direction, patterns, and opportunities to elevate experience quality across the platform.
• Partner with Product Managers, Engineers, User Researchers, Content Designers, and key stakeholders throughout discovery, design, and delivery.
• Collaborate closely with Engineers by providing clear design intent, prototypes, flows, and specifications to support high-quality implementation.

Champion the User

• Develop a strong understanding of professional user goals, workflows, and pain points through research, customer feedback, and product data.
• Advocate for accessible, intuitive, and consistent experiences that build trust in financial and operational tools.
• Ensure user needs are addressed through cohesive end-to-end journeys, even when experiences span multiple product areas or teams.

Design with Craft and Systems Thinking

• Create thoughtful design deliverables across the product lifecycle, including concepts, flows, wireframes, prototypes, and production-ready UI.
• Contribute to the evolution of our design system, ensuring patterns scale across multiple products and use cases.
• Maintain a high bar for usability, interaction clarity, visual polish, and overall craft.

Operate with Initiative and Influence

• Take ownership of problem spaces while remaining adaptable to shifting priorities or product focus areas.
• Communicate design decisions and tradeoffs clearly, balancing user needs with business goals and technical constraints.
• Contribute ideas and approaches that elevate design quality, product outcomes, and team effectiveness across the organization.

About you:

• Bachelor’s degree in Design, HCI, or a related field, or equivalent practical experience. You have 2 to 5 years of product or UX design experience and a strong portfolio showcasing your craft, process, and impact across product flows.
• Experience designing for complex or data-heavy workflows; experience in fintech, SaaS, or operational tools strongly preferred.
• Experience contributing to or maintaining a design system.
• Comfort working within multi-product platforms or ecosystems where ownership boundaries are collaborative rather than isolated.
• High proficiency in Figma and familiarity with common research and testing methods, including supporting or running usability tests, participating in interviews, synthesizing insights, and using customer feedback or analytics to inform design decisions.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
  

Nice to Have:

• Experience designing for SaaS, legaltech, or products supporting professional workflows.
• Familiarity with experimentation frameworks, A/B testing, or data-driven optimization.
• Experience working with large-scale or multi-product design systems.
• Exposure to automation or AI-enhanced workflows.

Additional Information
The annual salary range for this position is $100,000 to $130,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.