Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.
What You’ll Do
Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations
Oversee contract database management, ensuring data integrity, and reporting accuracy
Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting
Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
Support contract operations and process improvement, identifying opportunities for automation and scalability
Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed
Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment
What We Look For
3+ years of in-depth experience in contract management, legal operations, or contract technology administration
Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
Demonstrated success implementing legal technology solutions and process automation
Comfort with data analysis, reporting, and metrics-driven decision-making
Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
In-house legal team experience, working at fast-paced companies that value quick decision-making
You’ve never met a legal process you couldn’t simplify and improve
You adapt quickly to changing processes and new priorities – the only constant here is change
Excellent verbal and written communication skills
Strong bias for action to get stuff done
Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
A sense of urgency on all matters
Highly responsive and proactive
A team player mindset (no job is too big or too small)
Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
Base Pay Grade - H
Equity Grade - 3
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $78,000 - $118,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
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Affirm is a pay-over-time solution that helps remove price as a barrier for shoppers, enabling merchants to see an 85% increase in average order value and 20% repeat purchase rate. Affirm’s mobile-friendly, omnichannel solution is optimized for e-commerce, in-store transactions, and telesales. Affirm provides the tools merchants need to easily integrate pay-over-time options for shoppers.
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