About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
Check out more information about Airalo in our Public Handbook
here.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
On-Call:
Participating in our on-call rotation is a core expectation of this role. It's essential for maintaining 24/7 service reliability across our global operations, ensuring our systems remain resilient and our customers experience uninterrupted service, regardless of time zone or geography.
- Paid Rotation: We offer standby fees + overtime pay.
- Delayed Start: No on-call duties for your first 6 months.
- Rest & Recovery: Guaranteed rest periods and flexible hours following night incidents.
- Shared Load: Rotations are split (Weekdays vs. Weekends) to minimize fatigue.
