Location requirements
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The EX Core Operations Specialist is a proactive operational expert responsible for supporting and enhancing employee tasks, process efficiency, and improving the employee experience across all regions for Airbnb’s First Look Program. The First Look program gives employees incentives and early access to try out new products, features and experiences in exchange for their feedback. It’s an insider's opportunity to see what's coming and share insights that drive real product, supply and quality improvements.
The Difference You will Make:
This role requires hands-on skills in reporting, business process automation, documentation, stakeholder management, and cross-functional project leadership, all reflecting the high standards and adaptability required to be successful in EX Core Ops.
Reporting to the Director, EX Core Operations, this role directly shapes and improves the employee experience at Airbnb by driving operational efficiency, consistency, and compliance. Specialists at this level are trusted to identify solutions, lead project pilots, and champion automation, setting the bar for innovation and execution within the team.
A Typical Day:
Your Expertise:
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world - online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.
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