Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Team:
Aircall’s GTM Enablement team operates at the heart of our selling motion, translating product innovations into clear value changes to GTM teams whilst building scalable functional foundations to enhance our buyer journey.
This is a dynamic, hands-on role central to every GTM team, that will strengthen your project & stakeholder management abilities, sharpen your communication skills and deepen your functional expertise. With a necessity to eagerly and continuously learn, you will reshape our onboarding engine and become a key xDR stakeholder for all functional changes.
As an [title], you will own the end-to-end onboarding delivery for all our GTM teams to drive process excellence, product excellence, and ensure cross-functional integration. You will design, implement, and reinforce workflows that will be paramount to establishing foundations for success and cement Aircall as a talent incubator.
As an xDR functional expert, you will also partner with RevOps, Marketing and Product teams to provide your expertise and ensure new processes are tailored, adapted and adopted by xDR teams.
