DevOps Engineer

Alarm.com’s DevOps team is looking for a software engineering-focused DevOps Engineer to help design and develop solutions that automate the provisioning and management of our infrastructure stacks across VMware, AWS, and Azure. You will work closely with Software Engineering to bring life safety and home automation applications to both on-premises and cloud environments, acting as a key liaison between DevOps, Software Engineering, and Operations. This role also works side-by-side with Engineering and Operations in all technical aspects of the Alarm.com cloud and applications with an ever-watchful eye on their availability, latency, performance, and capacity.

Alarm.com values working together and collaborating in person. We are building a new team in Krakow. Our employees work fully from the office with possibility to work remotely occasionally.

Responsibilities:

• Design and develop tools and frameworks to enable continuous code integration and automated infrastructure management across all layers in the cloud – Servers, Storage, Network, Operating Systems, Management infrastructure, Applications, Monitoring, and Alerting.
• Write high-quality, structured code to support DevOps tasks and automation efforts.
• Work closely with various groups within Operations, Software Engineering, and Quality Engineering to drive efficiencies, including authoring runbooks and key alert metrics, and ensuring overall health and stability of monitoring.
• Develop a full understanding of the operation and architecture of the Alarm.com cloud and provide innovative solutions to increase reliability, performance, and predictability in operations.
• Evaluate, architect, implement, and migrate on-premises complex workloads to hyperscaler infrastructures – AWS, Azure, GCP.
• Build, manage, and maintain Kubernetes clusters, including underlying infrastructure and in-cluster apps/services.
• Troubleshoot issues and participate in on-call support, ensuring stability and performance of the production environment.
• Provide technical direction to Engineering teams on best practices for deploying software in the cloud.
• Participate in continuous improvement activities to enhance DevOps processes and practices.

Requirements:

• B.A. or B.S. (or higher level degree) in Computer Science or a similar engineering program with strong academic performance preferred.
• 2-3 years of related DevOps experience.
• Strong object-oriented programming skills; C# and .NET are a plus.
• Exemplary passion for automating complex processes and running Infrastructure as Code.
• Experience with Cloud Platforms and virtualization technologies: VMware, Azure, AWS, GCP.
• Experience with Configuration Management and IaC tools such as: Ansible/AWX, Puppet, Terraform, Pulumi.
• Experience with Windows or Linux environments, including RedHat, Ubuntu, Windows Server.
• Experience with containerization concepts and technologies: Docker, Kubernetes (K8s), AKS, Rancher.
• Familiarity with Server Monitoring & Application Performance Monitoring solutions such as: PagerDuty, Wavefront, Datadog, Prometheus, Grafana, Sumo Logic.
• Knowledge of automation frameworks and CI/CD tools such as: Bamboo, GitHub Actions, Octopus Deploy, Jenkins, Atlassian, GIT, ArgoCD.
• Ability to work both collaboratively and individually within a team environment.
• Self-directed approach with a high degree of initiative to investigate and resolve issues.
• Willingness to participate in on-call duties as part of the role.

Nice To Haves:

• Knowledge of Windows Server operating systems, applications, and services including IIS, SQL Server, PowerShell.
• Experience with capacity planning, code tuning, and working on a large platform.

WHAT’S IN IT FOR YOU?

• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Make an immediate impact: You can expect to be given real responsibility for bringing new technologies to the marketplace. You will be empowered to perform as soon as you join the team!
• Be Empowered: We don’t want to micro-manage you. We want you to own stuff and bring your experience to make those products the best in class.
• Long-term employment based on a permanent employment contract (CoE).
• Attractive benefits package: including medical care, life insurance, sports package, annual budget for professional development ($2,000).

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

EBS Sp. z o.o. is a dynamically growing Polish technology company with over 35 years of experience, specializing in the development of smart security solutions. We are part of the American corporation Alarm.com, a leading global provider of intelligent security solutions for homes and businesses.

For more information, please visit www.alarm.com or ebssmart.com

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations, such as managing our recruitment system and ensuring compliance with labor laws and regulations, even after we have made our employment decision.We will retain this data for a maximum of 3 years after the end of the recruitment process. The data administrator is EBS Sp. z o.o.