Workforce & Learning Researcher

Are you driven by data, discovery, and the future of work? Do you find patterns in chaos and turn insights into actionable strategies? Have you conducted research that shapes how organizations design learning and talent solutions? Do you enjoy analyzing emerging job trends and connecting them to skills and programs that unlock opportunity? Are you excited by the idea of mapping the skills that will define the next decade of African talent? If so, then this might just be the role for you.

ABOUT ALX AFRICA

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey.

Visit our website www.alxafrica.com to learn more about our digital revolution.

ABOUT THE ROLE

This role is part of the Learning R&D Team, which drives program innovation and research at ALX Africa. We design new programs, codify learning principles, and ensure consistent quality across our program portfolio at scale.

As a Workforce & Learning Researcher, you will be the eyes and ears of the organization when it comes to workforce demand and learning innovation. You will research industry trends, skills gaps, and learner needs across geographies, and transform these insights into recommendations for new program verticals and curriculum improvements.

This role requires a mix of analytical rigor, curiosity, and creativity. You’ll work closely with learning designers, industry partners, and other external stakeholders to ensure our programs remain relevant, future-oriented, and aligned with real workforce demand.

RESPONSIBILITIES

Market & Workforce Research

• Track industry trends, emerging roles, and skills demand across geographies.
• Conduct qualitative and quantitative research (surveys, interviews, desk research).
• Monitor and synthesize labor market reports, employer data, and competitor benchmarks.
• Maintain a living knowledge base of emerging jobs and capabilities.

Translation to Learning Opportunities

• Translate workforce insights into recommendations for new program development.
• Provide data-driven recommendations to guide program portfolios and design decisions.
• Collaborate with Learning Experience Designers to ensure curricula reflect market realities.

Evaluation & Continuous Improvement

• Contribute to ongoing curriculum evaluation by providing labor market context.
• Support the creation of success metrics and benchmarks for employability outcomes.
• Feed research insights into iterative improvements across all programs.

REQUIREMENTS

Essential

Experience

• Demonstrated experience in labor market analysis, workforce research, or a related field.
• Proven ability to synthesize large datasets, reports, and qualitative insights into actionable recommendations.
• Experience in education, training, or skills development.

Skills

• Strong analytical and research skills, both qualitative and quantitative.
• Proficiency in data collection, analysis, and visualization tools.
• Excellent communication skills to translate insights for non-technical audiences.
• Ability to manage multiple research projects in parallel.

Mindset

• Curious, detail-oriented, and comfortable working with complexity.
• Impact-driven, with a passion for shaping the future of work and learning.
• Agile and adaptable, with the ability to pivot as needs evolve.

Person Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

EMPLOYMENT TYPE

This role is a full-time position.

WORK HOURS

The required work hours are 40 hours per week.

Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Disclaimer: ALX Africa does not charge fees or request payments at any stage of hiring. Be cautious of anyone claiming otherwise. Report suspicious activity to [email protected]

--