At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.
The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.
The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at
anchorage.com, on X @Anchorage, and on LinkedIn.
As a key member of the Product team, this role will drive the adoption and successful integration of Anchorage Digital's platform by our API clients and partners. You will be responsible for building Anchorage’s Solutions Engineering & Developer Experience practice as we expand our API suite to cover new and existing products. Beyond direct client engagement, your contributions will be integral to how Product operates, ensuring high API deployment quality and enhancing the overall Product Experience by serving as the internal advocate for our clients.
This role blends technical expertise, client communication, and a deep understanding of customer use cases to ensure clients quickly maximize the value of our platform. You will contribute to the growth and scalability of Anchorage's businesses. This involves creating elegant implementation experiences from pre-sales through post-go-live, which will streamline customer implementations. You will also influence API product strategy by gathering client feedback and identifying opportunities to both enhance and add to our offerings, enabling more automated and scalable use cases for our clients. This role is crucial for fostering strong client relationships, driving product adoption, and ultimately contributing to Anchorage Digital's continued growth.
Your primary mandate is to streamline the path from prospect to live client ensuring clients can integrate quickly, autonomously, and successfully.
Lead Technical Implementation Design: You will partner with your Customer Solutions & Enablement colleagues to provide technical testing and implementation guidance from pre-sales through post-go-live. For both direct and third-party integrations you will help manage the integration journey to ensure clients hit their go-live targets with the "best implementation" for their specific goals.
Build the "Developer Experience" (DevEx): You will refine our developer portal to serve as an education and validation tool that incentivizes self-service. This includes authoring high-quality documentation, tutorials, and scripts to simplify complex concepts. You will create Postman collections that reflect the implementation patterns and API workflows most commonly used by our clients, drawing on your understanding of their needs.
Smart Triage & Support: Tool the team for quicker diagnosis and response to technical implementation issues. You will drive initiatives to shorten resolution time by documenting common issues and implementing "smart triage" automation to resolve routine inquiries without human intervention.
Below, we define our Factors of Growth & Impact to help Anchorage Villagers measure their impact and articulate feedback, coaching, and the rich learning that happens while exploring, developing, and mastering capabilities within and beyond the Member of Client Solutions & Enablement on the Product Team:
