Software Engineer, AI Agents

We're building AI Teammates: agents that work like actual users in Asana and integrated apps. They triage bugs, respond to requests, draft project briefs, conduct research, and handle knowledge work across your team's workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions. They get smarter as you and your colleagues work with them.

You'll help build the Teammates platform and experience, currently in beta with Fortune 500 customers and launching to GA next year. This represents Asana's shift from tracking work to getting work done.

You'll ship agentic workflows, evaluation systems, and product features using our custom TypeScript framework with frontier LLMs. We have close partnerships with OpenAI and Anthropic and move at the pace of the industry. The work adapts quickly as agent capabilities evolve.

This role sits on the AI Teammates team, working closely with PM, Design, and Research to deliver high-impact features.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you'll build:

• The Teammates platform: agents that collaborate with users and each other across Asana and integrated apps
• Agentic workflows in production (function calling, multi-step planning, memory, orchestration)
• Evaluation harnesses, guardrails, and observability systems to improve reliability, safety, latency, and cost
• Integrations with connectors and grounding sources (e.g., calendar, docs, tickets, retrieval systems)
• A/B tests and experiments to measure user impact with cross-functional partners
• End-to-end instrumentation and debugging for agent systems at scale

You'll also contribute to engineering excellence through code reviews, mentorship, and pragmatic technical design.

What makes this challenging

This work is horizontal. It touches every part of the Asana experience. You'll solve problems around performance and reliability at scale, multi-user collaboration with agents, and persistent memory systems. The industry is moving quickly, so your work will adapt with it.

What we're looking for:

• Strong software engineering fundamentals including 4+ years of hands-on engineering experience. You've built reliable production systems and know how to operate them.
• Excitement about AI and agentic systems with capacity to learn quickly.
• Previous applied AI experience like RAG, search, or eval frameworks is a plus.
• Experience with or eagerness to develop skills in: agent/tool orchestration, evaluation frameworks, and production observability.
• Demonstrated curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Customer-oriented product mindset. Comfortable running experiments, making tradeoffs, and collaborating across engineering, PM, Design, and Research.
• Clear communication and effective collaboration.
• Comfort with ambiguity and rapid iteration. This work is at the bleeding edge and adapts as the industry evolves.

Shipped agents in production are not required. We care more about your ability to build reliable systems and learn fast.

What We’ll Offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $171,000-$258,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more

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