About Assembled

Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.

About this role

We’re hiring a Growth Marketing Lead to own the full funnel. You will be responsible for testing new channels, turning data into decisions, and scaling what works. You’ll partner across Marketing, Sales, and RevOps to build a best‑in‑class growth engine. This role is for someone who moves fast, thinks full‑funnel, and ships with a weekly cadence.

We are open to non-traditional marketers! You might not come from a typical marketing background, but have a sharp strategic mind, a data-driven approach, and a wildly creative streak. You might have been a previous startup founder, a management consultant, or just wrapped up your MBA. What matters most is that you know how to identify growth levers, think in systems, and executive innovate and creative strategies that drive results.

What you’ll do

Own end-to-end growth from awareness to SQL, with clear targets for pipeline and efficiency.
Stand up 0→1 channels, then scale winners with disciplined experimentation.
Improve conversion across key moments, including acquisition, qualification, and sales handoff .
Build an experimentation roadmap with fast feedback loops and transparent decision logs.
Partner with Product, Sales, and RevOps to align narratives, goals, and reporting.
Drive decisions to allocate marketing budget, forecast impact, and optimize spend.

About you

Meaningful interest or experience building and managing paid ads, outbound campaigns, ABM, AEO/SEO, webinars, influencer marketing, and field events.
Energized by testing new channels, messages, and creative in a competitive AI landscape.
Highly analytical with a track record of improving funnel metrics and hitting pipeline goals.
Comfortable with ambiguity and working without a playbook.
Collaborative and curious about how CX and support teams operate.
Experience working with tools like Salesforce, HubSpot, Clay, Unify, and Google Analytics are nice to haves

We encourage candidates to apply even if they don’t meet every requirement.

Benefits

Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Remote and hybrid work options, with catered lunches and snacks in our SF & NY offices
401(k) plan enrollment