At AssistRx, we combine human insight and AI-powered technology to simplify patient access and drive better healthcare outcomes. As a Salesforce Engineering Manager, you’ll help shape the future of our technology ecosystem—where innovation, reliability, and purpose intersect to make a real impact in specialty pharma and patient care.
The Manager, Software Engineering (Salesforce) will lead a team of Salesforce developers and administrators responsible for advancing AssistRx’s Salesforce ecosystem across Sales, Service, and Experience Clouds. This leader will drive architectural decisions, ensure technical excellence, and partner with cross-functional teams to deliver scalable, high-performing, and maintainable Salesforce solutions that power AssistRx’s patient access, client engagement, and business operations platforms.
Key Responsibilities:
Salesforce Engineering Leadership
- Lead a team of Salesforce developers and admins in designing, building, and optimizing solutions across Sales, Service, and Experience Clouds.
- Provide technical direction and mentorship on Apex, Lightning Web Components (LWC), Flows, and integration patterns (REST/SOAP APIs).
- Oversee code reviews, enforce best practices for reusability and maintainability, and manage technical debt.
- Drive architectural standards, data model design, and compliance with Salesforce security and governor limits.
- Manage and optimize deployments using Gearset or CI/CD pipelines.
Project Delivery & Collaboration
- Champion Agile/Scrum delivery, including sprint planning, backlog grooming, and velocity tracking.
- Collaborate cross-functionally with Product, QA, DevOps, and Data teams to ensure timely, high-quality releases.
- Partner with internal stakeholders and external vendors (e.g., CitiusTech, ODG) to align on business and technical priorities.
- Oversee configuration, automation, and approval workflows including Territory Management, Process Builder, and Flow.
- Ensure proper documentation, testing, and release management for all Salesforce enhancements.
People Management & Strategic Influence
- Coach and develop Salesforce engineers and technical leads, fostering growth and accountability.
- Serve as a bridge between technical teams and business stakeholders, translating complex requirements into clear solutions.
- Drive continuous improvement in engineering standards, automation, and documentation.
- Contribute to long-term architectural planning focused on scalability, performance, and user experience.
