Customer Support Specialist (Mid-Level, Full-Time)

About Assistantly

Assistantly places exceptional support talent into fast-moving companies where customer experience is mission-critical. As part of our evergreen Customer Support roster, you’ll be matched with businesses that need dependable, proactive, resourceful specialists who can communicate clearly and solve problems quickly.

You’re supported with coaching, clear expectations, and long-term placement — not short-term tickets.

This isn’t freelance or temporary work. It’s a long-term career pathway designed for impact, stability, and advancement.

About the Role

As a Customer Support Specialist, you’ll be the voice of the brand you’re matched with. You’ll help customers, solve problems, escalate issues when necessary, and maintain high-quality communication at all times.

We look for individuals who are empathetic, proactive, solution-oriented, dependable, critical thinkers, and willing to work hard to create great experiences.