Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 90M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry.

About the role

We’re hiring an Enterprise AE to sell Assort Health’s patient-access automation platform into America’s largest health systems (multi-hospital IDNs, academic medical centers). You’ll run complex cycles end-to-end; mapping stakeholders across ambulatory ops, contact centers, digital, IT/security and service lines—to land and expand 7-figure programs that automate intake, scheduling and triage across voice, SMS and web.

What you’ll do

• Own the full enterprise cycle for top U.S. health systems: prospecting, multi-threading, solution design, commercial negotiation and close.

• Navigate hospital buying: RFIs/RFPs, value analysis committees, InfoSec/privacy reviews, legal (BAA/DPA/MSA), compliance and RevOps.

• Map and align stakeholders: VP/Dir Patient Access, Contact Center leaders, Ambulatory Ops, CDO/CXO, CIO/CTO, CMIO, service-line execs.

• Build business cases that tie access metrics (abandon %, ASA, wait times, leakage, show rate, FTEs) to clinical and financial outcomes.

• Orchestrate pilots and rollouts across service lines (e.g., ENT, Ortho, Cardiology): success criteria, timelines, risk removal, executive reads.

• Partner with solutions & product to scope integrations (Epic/Cerner/athena via FHIR/HL7, telephony like Genesys/NICE/Five9/Cisco), and ensure operational fit.

• Maintain accurate pipeline and forecast in CRM; run disciplined deal reviews and exec QBRs.

• Expand accounts via multi-site/ multi-channel upsell (after-hours, self-schedule, analytics, outbound).

• Represent the market back to product/leadership; help refine pricing, packaging and contracting for large IDNs.

What you’ll bring

• 4+ years closing complex enterprise deals in U.S. provider markets.

• 2+ years selling into large health systems/IDNs.

• Proven 7-figure ACV wins and multi-year, multi-site rollouts; comfortable leading C-suite/Board-level conversations.

• Hands-on experience with hospital procurement, value analysis, RFPs, and navigating InfoSec/HIPAA/SOC 2 reviews.

• Working knowledge of EHR scheduling & integration (Epic, Oracle Health/Cerner, athena) and contact-center stacks (Genesys/NICE/Five9/Cisco).

• Ability to translate call-center and access KPIs (ASA, AHT, SLAs, containment, occupancy) into ROI and staffing models.

• Strong solution selling and multi-threading skills; you run mutual close plans and keep velocity through complex orgs.

• Strong communicator with crisp, data-driven storytelling; well-connected with a robust network.

• Driven and resilient—thrives in long pursuits yet capable of sprint execution

Nice to have

• Executive relationships at top IDNs/AMCs; experience selling digital front door / access / automation / AI.

• Background selling into ambulatory operations and service lines; familiarity with telephony routing/IVR and EHR templates/orders.

• Experience with GPOs/SIs/channel partners in provider space.

What success looks like

• 30 days: Active pipeline with ≥10 net-new health-system targets; stakeholder maps for top 5; mutual close plans in place.

• 90 days: Two late-stage opportunities with validated ROI and technical fit; at least one pilot scoped with success criteria.

• 180 days: One closed-won enterprise program (multi-site or multi-service line) and ≥2 expansions in existing accounts.

• 12 months: Exceed annual quota; referenceable IDN with measurable access improvements (e.g., abandon ↓, wait times ↓, bookings ↑, FTEs ↓).

Benefits & Perks for Assorties

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

• 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.