Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
- Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
- Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
- Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
- Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
- Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success
About the role:
We're hiring an experienced DX Engineer with a strong technical writing background to join our Docs team. You will work with cross-functional teams, including software engineers, DevOps, and C-Suite, to ensure that our development tools, workflows, and documentation are of the highest quality.
**When applying, please submit a favorite piece of your own writing that is relevant to your work experience and/or current role. This could be a blog post, documentation, or related material. If you do not, your application will not be considered. **
What you will do:
- Develop and update technical documentation, focusing on Bask's tools, libraries, and APIs
- Act as customer zero, ensuring our documentation meets the reader's needs and enhances their experience using our products
- Review and refine documentation and code examples for clarity and adherence to our style guide
- Proactively maintain and improve the documentation sites
- Manage your projects in coordination with the team, adhering to deadlines and contributing to our documentation strategy
- Embrace new products and processes, sharing knowledge and driving documentation quality and innovation
- Report to our CEO
