Medical Case Coordinator (ENG)

[Kindly submit your updated English resume.]

The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.

Key Responsibilities:

• Communicate with patients, attorneys, and medical providers via phone, email, and text.
• Handle inbound and outbound calls to facilitate case coordination.
• Review case details to assess and approve treatment funding requests.
• Ensure appropriate medical care and funding support based on case underwriting.
• Maintain strong relationships with internal and external stakeholders.
• Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.