Senior Product Manager, Team Tooling

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

BetterUp is seeking a passionate and innovative Product Manager, Team Tooling to design and build product experiences that multiply manager impact and unlock team performance at scale.

Your managers have invested in their own development through BetterUp Manage. They're leading differently, showing up stronger. But they're still flying blind on team performance—making decisions on intuition instead of insight, missing early signals, reacting instead of preventing. Team Tooling changes that by giving managers real-time visibility into what drives and drains performance, enabling them to act before issues escalate.

As Product Manager for Team Tooling, you'll shape the product vision and roadmap for features like Team Pulse (real-time team check-ins), Team DNA (team archetype discovery), and Team Dynamics (comprehensive diagnostics). You'll work alongside Manage product leaders, engineering, design, and go-to-market teams to deliver solutions that help managers decode team health, intervene proactively, and build high-performing cultures. You'll prioritize based on customer needs and business impact, validate through continuous feedback, and drive measurable outcomes.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying.

What you’ll do:

• Know the Customer: Develop deep understanding of customer needs through research, feedback, and data analysis to inform product decisions and ensure solutions address real user problems.

• Lead with Courage: Make bold decisions daily and champion innovation to ensure the product continuously evolves to meet changing demands.

• Drive Product Roadmap Clarity: Translate the product vision into a clear, actionable roadmap. Continuously refine based on customer feedback, market insights, and collaboration with product and GTM teams.

• Collaborate Cross-Functionally: Work closely with engineering, design, data, and platform teams to ensure high-quality solutions that deliver clear customer outcomes. Foster a culture of learning and rapid iteration.

• Craft Impactful User Experiences: Build transformational user experiences that not only meet customer needs but also push the boundaries of what’s possible.

• Ensure Development Excellence: Serve as the backbone of the product team by driving data-driven clarity and alignment across dependent teams.

If you have some or all of the following, please apply:

• 5+ years in the Product Manager role with demonstrated progression in scope and impact; experience working on AI/ML-powered products that surface insights, automate workflows, or personalize experiences is a strong plus.

• Experience building B2B SaaS products, with strong preference for team collaboration, manager enablement, workplace performance, HR tech, coaching, learning & development, or productivity tools

• People management experience is a strong plus—firsthand understanding of team dynamics and manager challenges will directly inform product development.

• Track record of taking products from 0→1 or scaling early-stage features in ambiguous problem spaces, with measurable adoption and business outcomes.

• Strong customer empathy and research skills—you've conducted user interviews, synthesized feedback, and translated insights into product requirements that solve real problems.

• Data-driven decision maker with exceptional standards for using data to inform strategy, measure impact, and iterate quickly. Comfortable defining KPIs and making trade-offs based on evidence.

• Self-directed and biased towards action, with strong ownership mentality and growth mindset. Comfortable navigating ambiguity and learning from failures.

• Collaborative team player who thrives in outcome-driven environments and brings teammates along while staying open to feedback.

• Computer science degree, MBA, and/or advanced psychology degree is a plus

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical, dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows.

• New York City and San Francisco: $168,000 - $231,000

• Austin, Chicago, and Arlington: $151,000 - $207,000

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