At Bumble Inc., trust and safety are foundational to our mission to create a world where all relationships are healthy and equitable. When serious harm or risk occurs, our Trust Operations team responds with urgency, care, and accountability — supporting members during some of their most vulnerable moments. As a Critical Response Specialist, you’ll play a hands-on role in protecting our global community and upholding the values that guide how we show up for one another.
This role sits within our Critical Response function, working cross-functionally with Legal, Policy, Product, Engineering, and Customer Experience teams to investigate severe harms and manage sensitive escalations. You’ll operate within established frameworks while exercising sound judgment, curiosity, and empathy, and you’ll use evolving tools — including AI-supported workflows — to help deliver timely, consistent responses rooted in Respect and Excellence.
Please note that this position involves exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.
