FBS Corporate Communications Sr. Consultant

Role Description:

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

This role will be primarily in content development, building out the assets planned by feature owners on the team. They will regularly take an outline or storyboard of information and convert it into a classroom or independent activity. There is a lot of text-based generation, requiring excellent written communication in a conversational tone.

Job Summary

This position exhibits strong strategic communication skills and is a trusted advisor and consultant within the business. They advise people leaders and program managers at every level in developing and rolling out effective communication and change management plans for the organization and business units as assigned. The Corporate Communications Senior Consultant develops, directs, produces, and coordinates strategic communication plans that further the enterprise strategy and drives employee engagement. They complete project work including organizing and executing business unit events, writing and editing business unit materials, coordinating communication distribution, and building relationships with internal clients.

Essential Job Functions

• Creates strategic communication plans in support of initiatives that drive the business forward. Understands the goals of the company and/or business units.
• Develops thoughtful communication plans that incorporate complex change management practices and principles. Writes and edits articles, headlines, talking points, scripts, and other messages.
• Designs and edits various presentation materials.
• Manages miscellaneous communication documents as directed.
• Provides direction of visual elements in support of wider communications needs.
• Communicates progress to appropriate parties at all times.
• Contributes to the development of strategies to promote organization goals.
• Links project objectives with other projects in the department.
• Places an individual project in the larger context of its fit with business goals.
• Manages specific projects with some peer oversight responsibilities.
• Plans and prepares for all-employee meetings and other large events, including collateral, scripting, presentations, and other content.
• Directs peers and associates from other teams (ie. graphic, photo, video) on communications projects as assigned.
• Analyzes information and generates a range of alternative solutions and recommendations for business unit partners and leadership.
• Contributes new and creative solutions to problems which are actionable and realistic to implement. Identifies implications and outcomes of alternative strategies.
• Maintains balance between business unit interest and company interests.
• Works in partnership with people leader to create and maintain anticipated scheduled deployment of recurring and new communications content to ensure timely publication in order to meet the business needs.
• Serves as mentor for specialists and builds leadership skills.