Careersactivatetalent·9 days ago
Job Title: Merchant Success Manager
Type: Full-time; Remote
Schedule: US Time zone
*MUST HAVE: Direct experience working with Shopify brands* (Please do not apply if you haven't worked with Shopify brands)
About us:
We are partners with fast-growing Shopify brands to help them scale profitably through better execution, optimization, and strategic support. We work closely with merchants to improve performance across their eCommerce operations and ensure they’re set up for long-term success.
We’re looking for a Merchant Success Manager who has hands-on experience managing or coordinating Shopify stores and thrives in a client-facing, relationship-driven role.
Role Overview:
As a Merchant Success Manager, you’ll be the primary point of contact for our merchants. You’ll work closely with Shopify brand owners and internal teams to ensure smooth execution, clear communication, and measurable results. This role is ideal for someone who has worked as an Ecommerce Manager or Ecommerce Coordinator and understands how Shopify brands operate day-to-day.
Responsibilities: