Carmoola 1·about 1 month ago
At Carmoola, we’re changing the way people get on the road – making it faster, fairer, and entirely built around the customer. We’ve started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control.
Since launch, we’ve raised over £540m from top-tier investors (including QED), helped over 15,000 customers get behind the wheel – and we’re scaling fast.
To take things to the next level, we’re looking for a hands-on, experienced Collections Manager to build, own, and lead the operational side of Collections.
You’ll take the lead on collections operations at Carmoola – shaping the strategy, setting up robust processes, and leading day-to-day execution as we scale.
From building compliant, customer-centric collections journeys, to embedding best-in-class auto finance collections practices, you’ll be the operational authority in this space. You’ll manage and develop our existing Collections team member, and work closely with Credit Risk, Customer Operations, Product and Compliance to ensure our collections activities are effective, fair, and scalable.
This is a high-impact role for someone who knows auto finance collections inside out, enjoys building from scratch, and is always looking for ways to automate and streamline processes.