CaseGuard is a startup based in the DC area, expanding and looking for a Regional Account Representative. The ideal candidate loves talking to people, proactively solving issues and enjoys traveling to represent CaseGuard at conferences for industries such as law enforcement and government agencies. You will play a crucial role in driving our growth and increasing sales productivity.
Responsibilities
- Communicate with customers via phone, email, and chat.
- Provide knowledgeable answers to questions about the product, pricing, and plans.
- Work with internal departments to meet customers’ needs.
- Recording all interactions and relevant information in the customer relationship management (CRM) system to track progress and facilitate collaboration with other team members.
- Manage new leads, perform demos, send quotes, follow-ups, and licensing.
- Identifying potential customers through research, cold calling, email outreach, networking, and other means to generate leads.
- Traveling and representing CaseGuard at conferences across various industries, including law enforcement and government agencies.
Qualifications
- 1 – 3 years of relevant work experience.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
- Outbound sales representatives often juggle multiple leads and tasks simultaneously. Effective time management skills are essential for prioritizing activities, meeting deadlines, and maximizing productivity.
- Ability to build and maintain lasting relationships with key clients and build networks within the law enforcement community, healthcare, and the private sector.
- Ability to anticipate future business opportunities and customer needs.
Ability to commute/work hybrid:
Arlington, VA, or remote
Benefits:
- Competitive Salary
- Stock Option
- Medical, Dental, and Vision Insurance
- Paid Vacation
- Ten paid holidays per year
- Friendly and Learning environment
Pay Range: $60,000 - $70,000 Annually
About CaseGuard
CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports and others manage all their media redaction needs in one easy to use redaction software. CaseGuard Studio is one of its kind. Our team is driven by a passion for great software design, the creation of great products and the creative process, CaseGuard implements innovative ideas across multiple services and agencies.
We invest in people. We nurture skills that are consistent with both our values and our future strategy. Our passionate pursuit of excellence, the application of our creativity to solve our clients’ challenges, our technical expertise and our collaborative spirit are measures of our success.
