Job Title
Business Systems Analyst
Division
Operations/ Strategy & Analytics
Location
Remote
Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us.
Job Description
A Business Systems Analyst acts as a bridge between business needs and IT solutions, analyzing systems and processes to recommend improvements. This position assists with bridging the gap between analytics, operations, operations intelligence, and technology - executing business decisions and ensuring that the organization’s intelligence tools and logic models effectively enhance performance outcomes.
The ideal candidate will combine analytical and technical expertise, business acumen, and process understanding to support strategic initiatives. Working closely with operations and cross-functional teams, the Business System Analyst helps ensure that CCMR3’s operations remain agile, data-driven, and future-focused.
Position Responsibilities:
·Requirement gathering: Work with management and end-users to understand business challenges and system needs.
·Process analysis: Analyze current business processes to identify areas for improvement and efficiency gains.
·System Imports- Process file and updates into our system.
·Solution Design: Design new or updated systems and applications to meet specific business needs.
·Technical specifications: Translate business requirements into detailed technical specifications for the development team.
·Data Analysis: Sometimes analyze data to help with decision-making and to identify problems or opportunities.
·Monitoring and Support: Monitor the performance and efficiency of business systems and provide support.
·Documentation: Create and maintain clear and concise documentation, such as user manuals, process flows, and requirements documents.
·Testing: Assist with testing software programs to ensure they function as required and align with business objectives.
·Communication: Serve as a liaison between business users and the IT development team to ensure alignment throughout the project lifecycle.
Required Qualifications:
·A bachelors degree in a relevant field like business administration, IT, or a related field is preferred.
·Strong analytical and problem-solving skills.
·Excellent verbal and problem-solving skills.
·Ability to work with various stakeholders, from management to end-users.
In joining our team at CCMR3, you'll have the chance to make a real difference in people's lives while advancing your career in a supportive and rewarding environment. We are second to none with competitive compensation packages, comprehensive and continuous education, and opportunities for professional growth. If you're ready to join a company that values integrity, teamwork, and results-driven performance, apply today and embark on a fulfilling journey with us as we work together to help individuals navigate their financial challenges.
