Senior Salesforce Administrator- India

About the Role

We are looking for a highly experienced Senior Salesforce Administrator to lead and optimize our Salesforce platform. You will be responsible for advanced Salesforce administration, including Sales Engagement tools such as Agentforce or similar. This fully remote role requires occasional travel for strategic planning and team alignment.

Key Responsibilities

• Serve as the primary Salesforce Administrator for our Sales Cloud and engagement tools.
  
  
• Configure and customize Salesforce objects, fields, page layouts, validation rules, and automation to support business processes.
  
  
• Manage user access, roles, profiles, permission sets, and security settings.
  
  
• Administer Sales Engagement/Agentforce or equivalent tools, optimizing workflows and integration with core Salesforce functionality.
  
  
• Build and maintain advanced automation using Salesforce Flow to streamline processes.
  
  
• Design and maintain complex reports, dashboards, and analytics for executive and operational stakeholders.
  
  
• Ensure data integrity through regular audits, deduplication, and governance best practices.
  
  
• Provide remote training, documentation, and user support to drive platform adoption and best practices.
  
  
• Partner with Sales, Operations, and cross-functional teams to translate business needs into scalable Salesforce solutions.
  
  
• Monitor system performance, manage releases, and evaluate new features or AppExchange tools that enhance productivity.
  
  
• Participate in occasional travel (2–4 times per year) for in-person planning sessions, workshops, and team coordination.
  
  

Required Qualifications

• 4+ years of Salesforce administration experience, including senior/advanced responsibilities.
  
  
• Strong experience with Sales Engagement tools like Agentforce, High Velocity Sales, or similar.
  
  
• Deep expertise with Salesforce configuration, Salesforce Flow automation, security model, and governance.
  
  
• Proven ability to develop advanced reports and dashboards used by leadership teams.
  
  
• Excellent communication, documentation, and remote collaboration skills.
  
  
• Ability to manage competing priorities in a remote work environment.
  
  

Preferred Skills & Certifications

• Salesforce Certified Administrator (required).
  
  
• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Platform App Builder) preferred.
  
  
• Experience with sandbox release management and change control processes.
  
  
• Familiarity with basic integration tools and APIs.
  
  
• Experience supporting distributed teams across time zones.
  
  

Why You’ll Love Working With Us

• Fully remote role with flexible work arrangements.
  
  
• Opportunity to lead and shape Salesforce tools that drive strategic business outcomes.
  
  
• Occasional travel (2–4 times per year) to collaborate with teams and company culture
  
  
• Support for professional growth, including certification reimbursement and learning resources.
  
  
• A dynamic, cross-functional environment where your expertise directly impacts success.