About the role

At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions.

We're looking for a strategic and impact-driven Senior Director to lead Chime's Growth Analytics team. Reporting to the Vice President of Analytics, you’ll be a core leader shaping the strategy and execution of analytics at Chime. This high-visibility role will directly influence how we acquire, convert, and retain our members.

You’ll oversee teams supporting Marketing and Growth Product, with responsibility for driving brand measurement, performance measurement, experimentation, and data-driven insights. You'll partner closely with Growth, Product, Engineering, and Marketing leadership to inform decision-making at scale.

The base salary offered for this role and level of experience will begin at $228,870.00 and up to $324,200.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Lead and develop a team of high-performing analysts and managers across Marketing and Growth Product Analytics.
Serve in an experimentation leadership role within Chime, applying your expertise of A/B testing to mentor analysts and product managers as well as grow an experimentation culture within Chime.
Guide experimentation strategy and implementation across the member growth funnel—from landing page to sign-up to early engagement to retention.
Partner cross-functionally with Marketing, Product, and Engineering to shape growth roadmaps and optimize member acquisition and activation.
Translate complex data into compelling, actionable narratives for senior leadership and executives across Chime.
Establish performance metrics and refine dashboards that provide clear visibility into business and campaign performance.
Help shape the overall Analytics strategy and culture as a senior leader within the broader Analytics organization.
Collaborate in person in downtown San Francisco 4 days per week.

To thrive in this role, you have

15+ years of experience in analytics, with at least 8 years in a people leadership role managing managers and senior individual contributors.
Deep expertise in growth analytics coupled with a bias toward action.
Strong fluency in experimental design and statistical methods; comfort with SQL and modern analytics tools (e.g., dbt, Looker, Python/R).
Proven ability to collaborate with cross-functional partners and influence without authority in a high-growth environment.
Exceptional communication skills, including executive-level storytelling and data visualization.
Experience scaling and mentoring analytics teams with a focus on growth, analytical rigor, innovation, and impact.
Strategic mindset with the ability to balance big-picture thinking with attention to detail.
Passion for Chime’s mission to make financial progress accessible to all.

#LI-Hybrid #LI-AM1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Sr. Director, Growth Analytics

About this role

About the role

In this role, you can expect to

To thrive in this role, you have

A little about us

What we offer for our full-time, regular employees

Benefits

About Chime