Technical Consultant - Health & Care (P723)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Technical Consultant at Civica 

As a Tech Consultant, you’ll play a key role in delivering high-impact software solutions for our customers. You’ll work closely with clients, product teams and delivery squads to translate business needs into practical technical outcomes, ensuring smooth implementation, strong adoption and long-term value. You’ll be a trusted advisor, a problem solver and the vital link between our customers and our technology. 

What you’ll be doing 

• Lead discovery and requirements sessions to understand client goals, challenges and workflows 

• Translate business needs into clear solution designs 

• Configure and tailor software to meet client-specific requirements 

• Work closely with developers, architects and project managers to support timely delivery 

• Assist with testing and go-live activities 

• Provide clear, concise status updates to internal and external stakeholders 

• Deliver product demonstrations, training sessions and onboarding workshops 

• Identify opportunities to improve solution delivery and enhance client outcomes 

• Share feedback with product teams to support roadmap and feature improvements 

• Translate industry regulatory requirements into accurate system configurations