Chronic Care Staffing is Hiring a Remote RPM Coordinator – CMA!
Location: Remote
Schedule: Full-Time
Pay Rate: $17–$19/hour
Employment Type: Full Time
Benefits: Paid Time Off · Health Care · Dental · Growth Opportunities · Pay Reviews · Vision
Overview
Chronic Care Staffing is seeking a compassionate and detail-oriented Remote RPM Coordinator – CMA to support patients living with chronic or high-risk conditions through Remote Patient Monitoring (RPM). In this role, you will monitor biometric data, educate patients on device usage, escalate critical findings, and act as a crucial liaison between patients and their healthcare providers. Your work helps improve patient outcomes, promote adherence to care plans, and reduce hospitalizations through real-time monitoring and timely intervention — all from a fully remote, HIPAA-compliant home office.
Responsibilities
- Conduct patient onboarding and device education calls for new RPM enrollees.
- Monitor daily biometric data (blood pressure, glucose, weight, oxygen saturation, etc.).
- Identify abnormal readings and follow escalation protocols to notify providers.
- Perform monthly RPM engagement calls and address patient concerns.
- Troubleshoot device connectivity or usage issues.
- Communicate with patients and caregivers about their conditions, goals, and progress.
- Support patient self-management and adherence to provider-developed care plans.
- Coordinate with healthcare teams to ensure timely responses to alerts.
- Document all interactions and interventions accurately in the EHR/RPM portal.
- Educate patients on lifestyle modifications, risk reduction, and monitoring importance.
- Comply with CMS RPM billing and documentation requirements.
- Meet productivity expectations for monitoring and outreach.
- Represent Chronic Care Staffing professionally and compassionately at all times.
