Chronic Care Staffing is Hiring a Remote RPM Coordinator!
Location: Remote
Employment Type: Full-Time
Pay Range: $19.5 – $24/hour
About the Role
Chronic Care Staffing is seeking a Remote RPM Coordinator to support patients in managing chronic and high-risk conditions through Remote Patient Monitoring (RPM). You will play a key role in monitoring biometric data, educating patients on device usage, escalating critical findings, and coordinating care with providers to improve patient outcomes and reduce hospitalizations.
Responsibilities
- Conduct onboarding and device education calls for new RPM patients.
- Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily.
- Identify abnormal readings/trends and escalate per protocol.
- Perform monthly engagement calls to assess patient condition and address concerns.
- Troubleshoot device connectivity and usage issues.
- Communicate effectively with patients and caregivers regarding goals and progress.
- Promote adherence to individualized care plans.
- Accurately document interactions in EHR/RPM platforms.
- Educate patients on lifestyle changes and condition management.
- Comply with CMS RPM billing and documentation guidelines.
- Maintain productivity expectations for monitoring and outreach.