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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Role:
As a Resident Consultant at Cloudflare, you will be an integral part of the post-sales team, serving as the senior-most technical expert and advisor for our most strategic and technically complex customers. This role is designed for a seasoned technologist who not only possesses deep technical expertise but also thrives on onsite customer interaction, solving real-world challenges, and leading through thought and innovation. You will play a crucial part in helping customers maximise the value of Cloudflare’s solutions, ensuring they are fully equipped to meet their security, performance, and reliability needs.
In this role, you will go beyond traditional support by engaging as a trusted advisor, understanding each customer’s unique infrastructure, challenges, and goals. Your guidance will help architect solutions that enhance customer operations, optimise performance, and minimise risks. Customers will rely on your expertise to tackle complex technical issues, refine their architectural frameworks, and drive business success through Cloudflare’s technology.
As a thought leader, you’ll not only support existing customers but also contribute to Cloudflare’s reputation and industry presence. This involves representing Cloudflare at conferences, industry events, and speaking engagements, where you’ll share your insights and experiences with a wider audience. Your role will extend to writing in-depth knowledge articles, white papers, and thought leadership pieces that contribute to the technical community and empower both customers and Cloudflare’s internal teams.
While embedded, onsite where required, with the customer, you’ll also closely collaborate with Customer Success, Support, Sales, Partners, Product Management, and Engineering to advocate for customer needs and ensure that our product/solutions roadmap aligns with real-world requirements. Through these cross-functional relationships, you’ll bring valuable customer insights that influence product improvements and help refine best practices, solidifying Cloudflare’s position as a leader in secure, fast, and reliable internet solutions.
This role is ideal for an individual contributor who excels at combining strategic thinking with hands-on expertise and implementation, and enjoys working with customers onsite and remotely in their environment. You’ll have the autonomy to shape solutions, make impactful decisions, and mentor teams across Cloudflare. As a key part of our mission, your contributions will directly support Cloudflare’s vision to build a better internet by enabling customer success through technology and innovation.
Responsibilities:
Desirable skills, knowledge and experience may include a combination of:
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
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Cloudflare is the simplest way to make websites faster, safer and smarter. Millions of websites have signed up for our service, including large enterprises, major consumer destinations, and government agencies. With offices in San Francisco and London, Cloudflare operates a highly-available global network that has security measures built into every layer and regularly clocks in lightning-fast speeds. We're on a mission to build a better web - and we need smart, talented people to join our team. Our team works on the forefront of leading technologies including nginx, Go and Lua programming languages. We're a strong supporter of the open source community and regularly share our technology learnings at Interested in joining our team? Please see current openings at We can also be reached at or on Twitter at
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