Senior Customer Engineer, SAP

Joining Collibra’s Customer Engineering team

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. The SAP customer engineer is responsible for assisting SAP in their sales campaigns that include Collibra solutions, as well as the Collibra go-to-market team, which are selling SAP-compatible solutions to existing customers. A presales engineer specializing in Collibra Solutions for SAP environments, operates at a crucial intersection of technology, business strategy, and sales. Collibra solutions for SAP, are designed to seamlessly integrate with and enhance the core SAP landscape. The presales engineer's mission is to act as the primary technical advisor during the sales cycle, demonstrating how this combined SAP and partner solution solves a prospective client's most pressing business challenges. Success in this role requires a unique blend of deep product expertise, business acumen, and outstanding communication skills.

Senior Customer Engineers at Collibra are responsible for

• Mapping solutions to value across large and dynamic EU customers, bridging both business and technical requirements.
• Participating in discovery and driving the qualification of new opportunities, and expanding customers
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customers’ needs.
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e., be the primary point of contact for technical and product-related queries
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values.
• Preparing and providing input for functional and technical sections of RFPs/RFQs.
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation.
• Provide advice and feedback to product management and engineering to enhance our offerings.

You have

• 5+ years in a Sales or Customer Engineering or Sales Consulting role.
• Broad SAP Portfolio Knowledge: Possessing a strong functional and technical understanding of the core SAP products the solution integrates with, most commonly SAP S/4HANA and SAP BW. Knowledge of relevant modules (e.g., FI/CO, MM, SD) and underlying technology like the SAP Business Technology Platform (BTP) is crucial.
• Expertise in Integration: A critical skill is the ability to clearly explain the technical integration between 3rd party products and SAP. This includes detailing how data flows, how processes are synchronized, and the benefits of the seamless, out-of-the-box nature of the certified integration.
• Experience in Sales or Customer engineering in Enterprise land and expand motions.
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, and having set up and/or participated in governance boards is a plus.
• Experience in regulatory compliance and or (financial/IT) audit is a plus.
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required.
• A bachelor’s degree or equivalent work experience is required.

You are

• An effective communicator
• A sales- and customer-focused self-starter with enthusiasm, flexibility, and motivation.
• A trusted advisor for C-level executives and C-1 level executives
• A proven collaborator and liaison with all levels and departments within an organization, and experience and success in a partner-heavy environment.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.[and link these technical concepts to business benefits]
• Willing to travel up to 50% within the region.

Measures of success

• Within your first month, you will become familiar with Collibra and the institutional knowledge of process.
• Within your second month, you should be able to host discovery calls, basic demonstrations, and present the solution and its value.
• Within your third month, you will become a voice for Collibra, having proven proficiency in the software to start educating the customer on features, roadmap, and process of customer-cycle.
• Operational excellence in completing administrative tasks in support of sales tasks.