Key Account Manager - Gas Networks Ireland

Key Customer Manager – Gas Networks Ireland

Location: Dublin
Salary: €62,000 – €67,000 (DOE)

About Gas Networks Ireland:

Gas Networks Ireland operates and maintains Ireland’s €2.7bn, 14,664km national gas network—one of the safest and most modern, renewables-ready networks in the world. Over 720,000 homes and businesses rely on us for efficient and reliable energy for heating, cooking, manufacturing, and transport.

Our network supplies:
✅ 30% of Ireland’s total energy
✅ 40% of heating needs
✅ Nearly 50% of electricity generation

We’re driving Ireland’s transition to a cleaner energy future by replacing natural gas with biomethane and green hydrogen, supporting Ireland’s climate targets and complementing renewable electricity.

The Role:

As Key Customer Manager, you’ll report to the Customer Solutions Manager and lead the delivery of Customer Solutions for priority customers. This is a strategic role focused on helping large energy users in hard-to-decarbonise sectors transition to renewable energy and improve energy efficiency.

You’ll act as a trusted advisor, combining technical expertise with commercial insight to deliver tailored solutions that meet customer needs and align with Ireland’s sustainability goals.

What You’ll Do

• Customer Engagement: Identify and prioritize key customers based on strategic value. Build strong, long-term relationships through proactive engagement and regular communication.
• Technical Advisory: Provide expert guidance on renewable gases, energy efficiency measures, and emerging technologies to support decarbonisation.
• Strategic Reviews: Conduct detailed business reviews to understand customer objectives, challenges, and opportunities.
• Market Insight: Monitor industry trends, regulatory changes, and market developments to anticipate customer needs and identify new opportunities.
• Solution Development: Collaborate with internal teams to design and deliver innovative, cost-effective solutions tailored to customer requirements.
• Reporting & Analysis: Prepare accurate reports on account performance, capacity planning, commodity forecasts, and revenue projections for internal stakeholders.
• Sustainability Pathways: Work closely with customers to define and implement their roadmap to net zero.
• Performance Excellence: Consistently meet and exceed KPIs, demonstrating a customer-first approach and operational excellence.