We are seeking a highly motivated and results-driven Medical Sales Representative with a friendly, approachable personality and a passion for improving the lives of residents and patients. This role involves promoting and selling metabolic testing bio-science products to Long Term Care (LTC), Assisted Living (AL), short-term rehab (STR), and private medical practice offices. You will connect with healthcare providers remotely, focusing on clients in California, Ohio, Florida, and Virginia.
Job Responsibilities
Sales & Territory Management:
- Utilize virtual communication tools (video conferencing, email, and phone) to promote and sell medical products to healthcare professionals.
- Manage your assigned territory remotely, developing and executing strategies to meet and exceed sales targets.
- Build and maintain strong relationships with clients through remote channels, offering product demonstrations, training, and support as needed.
Customer Relationship Management:
- Understand customer needs and provide remote solutions that meet their clinical requirements.
- Stay organized with remote scheduling tools to ensure timely interactions with prospects.
- Conduct clinical webinars efficiently, ensuring they are completed within 30 minutes, respecting the client’s time.
Product Knowledge & Objection Handling:
- Master the pitch script, addressing primary objections before they arise during virtual meetings.
- Handle objections with clarity, ease, and confidence, using the objection-handling toolkit provided.
- Stay informed about product updates, industry trends, and the company’s history as a trusted clinical partner.
Rapport Building & Sales Techniques:
- Research the prospect’s background on LinkedIn and other platforms to build rapport and personalize your approach.
- Mirror positive behaviors during virtual meetings (e.g., if the client sits relaxed, do the same). Adapt to their communication style to create a comfortable, conversational atmosphere.
- Use leading questions and conversational techniques to encourage the prospect to engage more, guiding them to sell themselves on the solution.
- If a prospect becomes inappropriate during a virtual meeting, follow company policy by politely ending the call and notifying management.
Reporting & Market Analysis:
- Use CRM software to track and report sales activities, customer interactions, and market insights.
- Provide regular sales forecasts, updates, and performance reports to the management team.
- Use remote tools to analyze data and identify opportunities for growth within your assigned territory.
Talent Characteristics
- A “Starbucks personality”—friendly, approachable, caring, humble, and focused on helping both residents and the healthcare professionals who care for them.
- Ability to handle objections clearly and with intention, leveraging provided scripts and objection-handling techniques.
- Excellent time management and organizational skills, ensuring punctual and efficient remote meetings.
- Active listening skills, with the ability to take detailed notes during virtual conversations.
- Skilled in rapport building through research, body language adaptation, and creating a conversational tone in a virtual setting.
