Senior Learning and Development Manager

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

We are supporting a global Development organization responsible for running clinical trials with 13,000 associates and an additional 6,000 external partners, serving a total audience of nearly 20,000 people. The team is building next-generation Development Capability, with a strong focus on AI-driven learning. Our customer has launched a new AI Learning Program—covering Development AI, Generative AI, and targeted capability building—moving beyond traditional learning models and avoiding unnecessary complexity.

We are looking for a proven Learning Specialist/Learning Project Manager who can manage end-to-end learning: conduct needs analysis, design the learning architecture, develop content, storyboard, and deploy learning solutions at scale. Exposure to AI concepts and AI-enabled learning is essential.

This is not a learning- trainer role; we need someone who deeply understands learning design, learning strategy, and digital capability building, especially for audiences such as managers and scientists in a clinical development environment.

• Apply consultative skills to assess skill gaps and prioritize learning needs that are aligned with business goals and objectives 

• Initiate and facilitate discussions with business leaders, stakeholders, and subject matter experts to drive clear learning outcomes, goals, timelines, and target populations; all tied to the strategic needs of the business  

• Manage the learning project team, applying project management principles, processes, and tools to ensure on time and on budget delivery of complex learning programs  

• Track, assess, and communicate project status with team members and stakeholders routinely​ 

• Develop and execute effective communication plans and campaigns aligned with project and audience needs across multiple channels  

• Design and deliver presentations aligned to audience, including senior leaders  

• Design and implement business impact measures across learning solutions to assess effectiveness. Continuously monitor and analyze learning outcomes and apply insights to improve impact of learning programs  

• Drive stakeholder satisfaction by delivering the best customer experience, quality of learning solutions, and positive impact to the business.  

• Coordinate the design and development of storyboards, courses, curriculum, and learning materials for both synchronous and asynchronous learning programs