People Relations Partner (APAC)

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Overview:

The People Relations Partner provides consistent, fair and compliant support to HR Business Partners, managers and team members in resolving employee relations matters. The role focuses on managing day-to-day team member relations issues, supporting disciplinary processes, supporting disciplinary processes, assisting with investigations, and co-ordinating offboarding activities in accordance with company policy and applicable laws and regulations. The People Relations Partner partners closely with relevant internal stakeholders to ensure team member issues are addressed respectfully, accurately and timely, escalating complex or high-risk matters as appropriate. The role plays a key part in delivering a positive and compliant employee experience while supporting managers through people-related challenges.

What You'll Do

• Provide consistent, practical people relations support to managers and team members to address day-to-day employee relations issues including conflict resolution, disciplinary action and/or performance concerns, in adherence with all local, state, federal and international laws and regulations.

• Support the management of terminations for all work types, including coordinating documentation, workflows and required approvals, escalating to and supporting Senior People Relations Partners with complex cases as required.

• Assist with the offboarding process to include but not limited to initiating workflows, preparing documentation and ensuring the required steps are completed accurately and on time for all termination types and for all worker types.

• Support investigations into team member issues to ensure they are resolved in adherence to all company policies and procedures and local, state, and federal regulations and manage resolution

• Liaise directly with Legal, People Operations, HR Experience, Payroll, HR Business Partners, and People Success to support processing, administering, facilitating, and otherwise delivering compliant conflict resolution and terminations.

• Analyze employee relations data and case trends to help identify recurring team member relations trends and flag opportunities for process improvement or manager education.

• Liaise directly with Legal, People Operations, HR Experience, Payroll, HR Business Partners, and People Success to build processes to support processing, administering, facilitating, and otherwise delivering compliant conflict resolution and terminations.

• Support the creation, maintenance and use of standard operating procedures for investigations to include conducting fair, neutral, and timely investigations in accordance with company policies and procedures and federal/state/international laws and regulations.

• Partner with People Success to support the provision of guidance and training to managers in handling of team member relations matters to include but not limited to company policy interpretation, ability to handle team member conflict resolutions, manage disciplinary actions and compliant termination guidance.

What You'll Need

• Minimum 3+ years of relevant experience in team member relations, with exposure to investigations, disciplinary actions and terminations.

• Working knowledge of employment law principles and HR best practices with the ability to apply guidance under supervision and escalate when appropriate.

What You Bring

• Ability to support sensitive investigations and identify violations of federal, state and local regulations and/or violations of company policies and procedures

• Strong organizational, analytical, and negotiation skills

• Strong conflict resolution skills and ability to remain impartial during investigations

• Strong oral and written communications skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to handle confidential information appropriately

• Ability to work independently with minimal supervision

• Ability to upskill and train on technology and functional aspects of case management systems, HRIS, compliance tools, etc.

• Ability to work independently with minimal supervision

• Flexibility to operate successfully and excel in a hyper growth, ever changing, fast-paced environment

• Capable of multitasking, highly organized, with excellent time management skills

• Detail oriented with excellent follow-up practices

• Proficiency in Google Suite required

• Working knowledge of employment law, specifically regarding team member conduct and terminations in APAC regions such as Australia, New Zealand, Singapore, China, Japan etc or other countries with ability to learn and leverage internal knowledge bases to facilitate compliant investigations and terminations

• Ability to travel internationally for offsites and events.

• Strong desire and preference to work in a fully remote, global environment and not in an office.

• Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on organizational needs.

We welcome people from all backgrounds who seek the opportunity to help build the future of work.

We do not have offices. We are remote first and fully global and remote. We expect people to be comfortable, autonomous, and thrive in a remote working environment. Please speak with your recruiter to better understand our culture and work environment to ensure it's the right fit for you.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at [email protected].

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