Role Overview
As an Account Executive on the Key Accounts Team, you will play a key supporting role in managing and growing some of our most strategic restaurant partners. You’ll work closely with the Senior Account Manager to ensure smooth day-to-day operations, effective campaign execution, and insightful reporting that drives business decisions.
This role is ideal for someone with 1–2 years of experience in account management, operations, or data-driven roles, who’s passionate about relationship management, operational excellence, and commercial performance.
Scope & Responsibilities
Account Support & Operations
Support the Senior Account Manager in managing day-to-day partner relationships.
Liaise with restaurant site managers and operations teams to resolve operational or performance issues.
Ensure timely follow-up on partner queries, campaigns, and reporting needs.
Reporting & Analysis
Assist in preparing weekly, monthly, and quarterly internal reports, working closely with commercial and data teams.
Track performance metrics, identify trends, and support data-driven recommendations for growth.
Maintain up-to-date dashboards and trackers to monitor account health and campaign performance.
Marketing & Campaign Execution
Support planning and execution of partner marketing campaigns and activations.
Coordinate with internal marketing and design teams for campaign assets and reporting post-launch.
Projects & Cross-functional Collaboration
Contribute to team projects, sprints, and central initiatives aimed at improving account performance.
Collaborate with internal teams such as Operations, Marketing, Finance, and Data to ensure alignment.
What We’re Looking For
1–2 years’ experience in account management, operations, or a similar role (F&B, e-commerce, or tech experience preferred).
Data-driven mindset with the ability to interpret and present insights from performance data.
Strong communication and stakeholder management skills.
Proactive, organized, and comfortable multitasking in a fast-paced environment.
Intermediate proficiency in Excel/Google Sheets and experience with dashboards or BI tools is a plus.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
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Deliveroo is on a mission to transform the way the world thinks about food delivery. It's not a chicken chow mein and a night on the sofa anymore, it's your favourite local restaurant, it's a dinner party, a date. We're five years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions - bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live. And that's just what we're like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We're energetic, fast-paced and blow off steam with free-for-all Friday lunches. It's a formula that's working too - we're bringing great food to customers in 12 countries and over 200 cities.
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