Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges, and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology-driven company at the forefront of the most expanding industry in the world, so join us for the ride.
The Marketing Associate at Deliveroo is responsible for executing the marketing strategies and initiatives of new verticals (grocery and retail), Deliveroo Plus, partnerships and new customer promotions. The role involves execution and analysis for joint business partners and managing the new customer promotion calendar and Plus promotions.
Promotions
New customer acquisition: Submits campaign briefs and T&Cs for monthly new customer promotion strategy mechanic to increase incremental NC’s to the platform
Manages the new to vertical customer promotion calendar (1T): promotional management from set up of promotions to spend tracking
Plus promotions: promotional management from set up of promotions to spend tracking
Partner promotions: promotional management from set up of promotions to promotion adoption analysis
Brief customer care on all promotions and help resolve issues if and when they arise
Deliveroo Plus
Be the in-market point of contact and collaborate with the central Deliveroo Plus team to ensure a smooth launch of Plus campaigns
Undertake monthly competitor analysis
Plus promotions: promotional management from set up of promotions to spend tracking to drive new vertical adoption and add customer value
Partnerships
Partner promotions: promotional management from set up of promotions to promotion adoption analysis
PO management for partner campaigns
Partner / Deliveroo Plus Silver campaigns: send briefs to the central Plus team and manage customer care queries for all partners
Cross-functional and Team Collaboration:
Work closely with cross-functional teams including product, operations, and finance to align marketing campaigns
Foster a collaborative and innovative work environment to drive marketing excellence
Collaboration with CRM, digital media, brand and the studio team to develop strong marketing plans and creative execution
Qualifications, Education & Experience:
1-3 years’ experience in Marketing
Experience to work in complex work structures
Experience in managing campaigns operationally
Fluent written and spoken Arabic is essential, plus a good standard of English.
Must have UAE passport & Family book (Khulasat Al Qaid).
Skills & Competencies:
Consumer-centric and data-driven mindset
Stay on top of the market and competition
Flexibility and ability to work in a fast-paced environment
Project management and coordination with other members of the team/department
Benefits and Diversity:
25 days Annual Leave
Medical insurance
Free Deliveroo Plus - free delivery and access to special offers
Maternity & Paternity benefits
End-of-year parties and regular social events
An extremely fun team to work with!
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many great benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups around.
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Deliveroo is on a mission to transform the way the world thinks about food delivery. It's not a chicken chow mein and a night on the sofa anymore, it's your favourite local restaurant, it's a dinner party, a date. We're five years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions - bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live. And that's just what we're like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We're energetic, fast-paced and blow off steam with free-for-all Friday lunches. It's a formula that's working too - we're bringing great food to customers in 12 countries and over 200 cities.
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