What can you expect from this position?
As a Senior Consultant, you will be the go-to person, guiding newcomers, helping them navigate the fascinating world of ServiceNow. You'll also dive deep into client interactions, uncovering their needs, and delivering customized solutions.
The role of a ServiceNow Consultant is multifaceted, blending technical expertise with strategic thinking.
Key Responsibilities:
Solution Architecture: Lead client-facing workshops to gather and analyze business requirements, then architect and design scalable, high-performance solutions on the ServiceNow platform.
Technical Leadership: Serve as the lead technical resource on complex implementation projects, providing hands-on configuration, development, and integration work while ensuring adherence to ServiceNow best practices.
Client Advisory: Act as a trusted advisor to clients, managing stakeholder expectations, providing strategic guidance on platform capabilities, and ensuring the final solution delivers maximum value.
Mentorship & Guidance: Mentor and guide junior consultants through code reviews, knowledge sharing, and coaching, fostering a culture of technical excellence within the team.
Pre-Sales Support: Collaborate with the sales team to support pre-sales activities, including conducting solution demonstrations, scoping projects, and contributing to proposals or statements of work.
We require:
- Proven experience with ServiceNow from roles as Architect, Developer, Consultant, Analyst or others.
- Proficiency in one or more of ServiceNow modules, such as ITSM, ITOM, HR, PPM, and CSM.
- Experience delivering successful projects.
- Advanced English .
- Exceptional analytical and critical thinking abilities to tackle complex challenges.
- Excellent communication and interpersonal skills.
- Ability to develop and share knowledge through engaging presentations and training materials.
- Proven ability to work both autonomously and within a team environment.
- ServiceNow certification(s) preferred.
Benefits and perks:
- Transparent career path including mentoring
- Great location in the city center
- 5 weeks of vacation and up to 4 my days per year
- Flexible working hours and home office (hybrid model)
- Training and certifications in current and high-in-demand technologies and methodologies
- Unlimited contract
- Meal allowance up to 32.000 CZK/year (129,50 Kč/day).
- MultiSport card
- Phone tariff for employees and their family members
- Employee Referral Program
- Sabbatical leave
- Team buildings and other company events for employees
- Breakfast and snacks
Moreover, we offer:
- Foreign business trips
- Above standard working equipment
- Company Mobile Phone (selection from Android/iPhone)
- Company Laptop (Windows/iOS)
- Gifts for work anniversaries, promotion or childbirth
- Friendly and open culture
And last but not least, you can rely on:
- Transparent framework for career growth, reinforced by annual performance evaluations
- Trust and autonomy, with no micro-management
- Learning from senior colleagues and opportunities to collaborate with professionals from various industries
- Opportunities to attend conferences to keep skills up-to-date
- Working on a variety of projects for a broader range of experience
- Adoption and utilization of evolving IT technologies
- Usage of AI tools and access to elaborate, tailored AI training
