Account Executive (North America)

At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world.

Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.

The Role

In the Sales team, you’ll find a team of dynamic and adaptable individuals who are passionate in hunting new business and introducing our product, to help companies to improve their customer experience. We are adaptable sales-driven professionals who have high standards of performance, and who want to win and be part of a successful team.

We are seeking a successful Account Executive looking to take the next step in their career. The right candidate will be a high-energy, self-motivated individual with a history of achieving and exceeding sales quotas.

Responsibilities

• Manage a pipeline of opportunities and identify, engage, and develop relationships with potential buyers
• Educate prospects to help them learn how DG will enable help their business to operate more efficiently and grow revenue
• Prepare, organise, structure your deals following our sales processes, from value creation to negotiation and closing following MEDDPICC qualification
• Run compelling discoveries and demos of DigitalGenius platform (with Sales Engineer), whilst discovering what value we can bring to the relevant stakeholders
• Work with SDR team to qualify new inbound and outbound opportunities as well as generating your own
• Manage a territory of some of the top e-commerce brands in the market
• Proactively establish new relationships within the e-commerce industry using a combination of networking online, events & the tools provided
• Use your experience & knowledge to help the entire sales team thrive & develop
• Ensure the CRM is up to date and report back to leadership regularly on pipeline, performance and forecast