Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
We are looking for a
VP of Incident Management & Operational Resilience to design, build, and lead the company‑wide incident management function at
dLocal.This role owns the
global framework, governance, and execution model for all critical incidents across the company – not only Technology. You will be accountable for how dLocal anticipates, responds to, and learns from major events impacting customers, operations, security, compliance, employees, and our
reputation.You will work closely with business, operations, technology, and risk leaders to ensure incidents are handled in a consistent, predictable, and transparent way.
