Sales Operations Analyst

Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook.

The Role & The Team:

The Sales Operations Administrator is responsible for providing the Druva International field sales teams with reliable and high-quality support. Reporting to the Manager, Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization. The position is responsible for enhancing the overall operating efficiency and excellence of the sales function.

What You Will Do:

• Support all aspects of the deal flow through Druva’s systems to maximize effectiveness and reduce the administrative burden on the sales representatives
• Develop process improvements for sales support and identify opportunities for efficiency with the Sales Operations team
• Assist with sales and administrative duties for sales representatives and RVPs
• Enter, retrieve, reconcile, and verify information (e.g., opportunities) involved in the sales process
• Work with cross functional teams to support sales order processing requirements and quote support
• Collaborate with other Sales Operations admins to deliver exceptional support
• Enable sales as needed on sales processes and deal submission for better practice

What We Are Looking For:

• Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
• 2+ years of experience in sales support
• Proficient user of Salesforce CRM (essential) and Salesforce CPQ
• Customer-centric orientation with the ability to build relationships via email, video conferencing and phone calls
• Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
• Professional demeanor required with ability to interact with many people in sometimes challenging circumstances
• Exceptional attention to detail
• Align with Druva company core values, one-team mentality
• Curious and has the desire to learn new processes
• Proficient in Microsoft Office and Google tools
• Willing to be in our London office 3 days per week