Director of Engineering - Founding Engineer India
•Alpaca · 8h
EngineeringFull-timeAsia
8h ago
Ebury·30 days ago
Customer Service Graduate
Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week
We are looking for a Client Servicing Graduate to join the Servicing Team in our Central Málaga Office. This role will report to our Client Servicing Manager. We are looking for someone who can ideally speak Spanish and English, although any other languages will be an asset.
What you’ll do
● Safeguarding Ebury and our existing Clients from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk
● Resolution of customers related issues on email and chat
● Liaise with most typology of requests involved in the team’s workflow
● Manage requests for information relating to the client’s account or activity with Ebury
● Efficient management of a personal portfolio of cases and tasks
● Proactive follow-up with clients and sales representatives to ensure timely completion of cases and tasks
● Complete allocated tasks with focus, and in a timely manner
● Communicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as needed
● Uphold and reinforce company and departmental values
● Adhere to all internal policies, processes and procedures
What you’ll need
Why Ebury?
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
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About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.