Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.
Junior Onboarding Analyst
4 days per week in office, 1 day remote.
The Junior Onboarding Analyst is a critical entry-level role responsible for the precise execution of Know Your Customer (KYC) and Client Due Diligence (CDD) procedures for new clients. This individual will manage their own case pipeline and ensure all onboarding documentation and checks are completed in line with current policy and regulatory standards.
The core mandate is to deliver high-quality (Right First Time), compliant, and efficient processing of client files, serving as the foundation of the client experience and the first line of defense against financial crime risk.
Key Accountabilities & Responsibilities
Due Diligence Execution, Quality, and Risk Assessment
- KYC/CDD Review: Conduct initial onboarding reviews and screenings, ensuring all mandatory Know Your Customer (KYC) requirements are strictly fulfilled in line with internal policy.
- Documentation and Data Sourcing: Effectively find, extract, and accurately transfer data from various internal and external systems and sources (e.g., Orbis, World Check, government registers) to complete the client fi le.
- Case Ownership: Manage individual caseload throughout the end-to-end process in a timely and structured manner, taking full accountability for the file's journey to approval.
- Quality Adherence: Deliver consistently high standards of quality (RFT) in all submissions, actively taking onboard feedback from reviewers responsible for quality checking cases.
- Risk Identification: Accurately identify and escalate potential red flags, risks, or complexities related to clients, documentation, or transaction activity to the Team Lead for review and decisioning.
- Compliance: Maintain personal compliance with all operational and regulatory risk policies, including strict adherence to internal Anti-Money Laundering (AML) and Financial Crime Prevention controls.
- Case-Level Input: Provide factual, case-level information during discussions to support technical queries on an ad-hoc basis as requested.
- General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
- Front Office Liaison Support: Act as a junior point of contact for Front Office queries, helping to communicate onboarding requirements clearly and provide status updates on cases.
- Onboarding Journey Collaboration: Collaborate with internal teams to facilitate a smooth onboarding journey by ensuring data accuracy and timely updates.
Operational Efficiency and Development
- Target Delivery: Proactively monitor own performance against established targets for both productivity and quality, ensuring personal deliverables and team goals are met in a fast-paced environment.
- Knowledge Development: Continuously develop and maintain in-depth knowledge of current KYC/AML policy, processes, and corporate structures to ensure consistent competency and meet all performance KPIs.
- Collaboration: Work flexibly and collaboratively within the team to manage workload peaks and contribute to the overall efficiency of the Onboarding function.
Knowledge, Skills, and Experience
Essential
- Education: University degree in a relevant field (e.g., Finance, Business, Law, Economics).
- Language Fluency: Fluency in English and Dutch, with articulate and professional communication skills in both written and verbal contexts.
- Software Proficiency: Working knowledge of desktop-based office software, including MS Office Suite (especially Excel) and the Google Suite, for data management and reporting.
- Target-Driven Aptitude: Demonstrated ability to manage performance and targets successfully in a target-driven, operational environment.
- Analytical Aptitude: A foundation or demonstrated evidence of having a systematic and analytical approach to problem-solving and information gathering.
- KYC Foundation: An understanding of fundamental KYC principles, corporate structures, and due diligence concepts. (Direct KYC experience is beneficial but not strictly essential for this entry-level role).
Valuable
- Industry Experience: Prior experience (e.g., internship, less than 1 year) in a Banking, Fintech, KYC, or general financial crime operations setting.
- System Experience: Experience utilising external data sources and compliance screening tools (e.g., World-Check, Orbis, or similar platforms).
Performance Measures (KPIs) Performance against the following metrics will form the basis of performance reviews and development plans:
- Quality: Right First Time (RFT) Rate of personal CDD/EDD submissions.
- Productivity: Personal Onboarded Accounts / Time Ratio, reflecting efficient case management and volume.
- Efficiency: Timely completion of assigned tasks and adherence to targeted internal Client Experience Time contribution benchmarks.
- Risk: Accuracy and quality of Red Flag Identification and escalation, measured via quality assurance scores.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me on LinkedIn - Freddie Mugridge
At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.
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About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
