Position Title: Account Manager, Amazon International
Location: London
Reports To: Sr. Director, Amazon
Status: Full Time
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.
In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 27 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Culture and Compensation
We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a “one team, one dream” total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following:
• All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years
• All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant.
• Hybrid work environment
• Half-day Fridays year-round
Position Summary
The position is responsible for executing the international expansion efforts of Amazon for e.l.f. Cosmetics
and e.l.f. SKIN. Current markets include Amazon Germany, Italy, Ireland and new markets may include but are not limited to: Europe, APAC, Latam, etc. This candidate will have strong working knowledge of the Amazon Vendor Central business model with experience in managing a large catalog and high-growth business.
Reporting to the Sr. Director, Amazon, you will manage a vast array of job functions (account management,
analytics and reporting, brand growth strategy development and execution, etc), act as the daily contact for
the Amazon agency, and be a key stakeholder in managing internal and external teams. Successful candidates will work in collaboration with all cross-functional teams to develop sustainable growth.
Specific Responsibilities Will Include But Are Not Limited To:
• Oversee launch/expansion/business development efforts for the Amazon EU business for e.l.f.
Cosmetics and e.l.f. SKIN, working closely with the Sr. Director, Amazon, based out of NYC
• Account management of Amazon markets post-launch
• Establish strategies to increase topline and bottom-line performance, working towards set goals
• Build and develop strong relationships with the Amazon Retail team, leading weekly calls with the
team, acting as the main POC, as well as the Amazon Ads team
• Manage the Amazon agency relationship on a daily basis, across email and weekly calls, and divide
daily account management roles and responsibilities for the success of the Amazon business
• Lead the new item setup process, launching newness throughout the year, managing the agency to
ensure excellent execution from initial set up to inventory receival
• Own the content and creative on Amazon (A+ Content, Brand Store, etc), working with both internal
and external teams to translate our brand message to Amazon
• Own the merchandising and event calendar on Amazon, working closely with the Vendor Manager
on future opportunities
• Daily account management responsibilities include, but are not limited to: sales reporting, Amazon
management, operations tracking, content and creative management, chargeback tracking
• Build strong relationships and collaborate internally across all cross-functional teams, including
Operations, Brand, Creative, Sales, Integrated Marketing, teams among many others
• Work closely with the Operations team, ensuring operational excellence, maintaining healthy
inventory levels at all times, tracking fill rates and chargebacks, leading a weekly operations call
• Assist with weekly and monthly reporting, insights and analysis to determine business performance
• Explore opportunities for strategic growth opportunities to continue growing the business
• Work closely alongside the Account Managers for CA and International, finding efficiencies and
sharing learnings for collective global growth
Qualifications
• Bachelor’s degree in Marketing, Business, or similar field
• 5+ years of direct and hands-on experience with Amazon, specifically within Pan-EU markets
(knowledge of Vendor Central is a must)
• Strong operations background, including order management process and strong knowledge of key
Amazon supply chain KPIs
• Experience with web merchandising, content and creative optimization
• Ability to operate independently given direction, bring ideas and solutions to issues raised
• Ability to analyze and assess organizational needs and provide solutions accordingly
• Interpersonal savvy; an ability to effectively work with and connect with all levels of employees
across multiple functions and geographies
• Strong project planning, tracking & organizing skills
• Excellent written and verbal communication skills; must be able to present data in an organized
manner
• Agency management experience required. Lead agency partnership on responsibilities above.
