Office Manager

Position Overview

Elite is seeking a proactive and highly organized Office Manager to oversee the daily operations of our New York City office. This in-person role is critical to maintaining a welcoming and professional environment for employees, executives, and visitors. The Office Manager will handle front-of-house duties, coordinate office logistics, support on-site events and meetings, and provide executive administrative support to ensure smooth operations.

Work Arrangement: Office-Based 5 Days per week

This role requires the individual to be based in Eastern Standard Time time zone.

What You’ll Do:

• Serve as the first point of contact for employees, customers, and executives visiting the NYC office, creating a professional and welcoming environment.
• Receive, sort, and distribute incoming mail, packages, and deliveries; manage outgoing shipments as needed.
• Ensure all checks and other sensitive documents delivered to the office are logged, securely stored, and promptly deposited or routed to the appropriate internal team, following Elite’s internal controls.
• Coordinate and oversee office supplies, including ordering, stocking, and vendor relationships to ensure the office is well-equipped.
• Manage catering and food orders for on-site meetings, events, and visiting executives and customers.
• Maintain cleanliness and organization of common areas, conference rooms, and kitchen spaces.
• Support scheduling and logistics for on-site meetings and events, including room reservations and visitor access.
• Act as liaison with building management for office maintenance, security, and facility needs.
• Track office expenses, submit invoices, and assist with budget monitoring for office operations.
• Provide administrative support to multiple executives as needed, such as coordinating travel, preparing expense reports, and assisting with ad hoc projects.
• Develop and maintain processes that improve the employee experience and support Elite’s culture of excellence.
• Perform other duties as assigned to support departmental and company objectives.

What You’ll Need:

• Associate's Degree in business or equivalent experience.
• Must be able to work on-site five days per week in the NYC office.
• 3–5 years of experience in in office management, facilities coordination, or a similar administrative role; experience in a professional services or SaaS environment is a plus.
• Strong proficiency in Microsoft Office Suite and collaboration tools (Teams, Outlook, Excel).
• Excellent interpersonal and communication skills with a professional demeanor.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• High level of attention to detail and commitment to delivering a positive employee, customer and visitor experience.
• Ability to maintain confidentiality and exercise sound judgment.
• Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
• Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

Benefits:

• Competitive Compensation Package ($65,000 - $85,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives
• Employee Assistance Program
• Generous Global Parental Leave
• Calm, free premium subscription
• Employee Discount Program