Legal Operations Manager

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role

The Legal Operations Manager will be responsible for optimizing the Legal & Compliance Department’s day-to-day operations by standardizing & improving processes, enhancing operational efficiency, and monitoring departmental key metrics. The Legal Operations Manager is a highly organized, strategic, tech-savvy, and autonomous individual able to collaborate with Leadership to support broader business objectives.

Responsibilities

• Manage the execution of Legal Department processes and standard operating procedures.

• Develop, implement, and manage key operational metrics and dashboards in collaboration with the Chief Legal Officer to measure team performance and identify opportunities for improvement.

• Provide some paralegal responsibilities, including contract intake and tracking, and management of regulatory and corporate filings.

• Drive process improvement initiatives from planning to execution, ensuring adoption and scalability.

• Lead the evaluation, selection, implementation, and integration of core Legal technology platforms, tools, and systems.

• Own Legal Department knowledge management initiatives, including the development of departmental playbooks, driving tech-enabled organization of critical legal records, and developing and providing related training.

• Manage relationships with vendors and outside counsel, including onboarding, performance tracking, and budget adherence.

• Partner with Compliance to develop and implement Legal and Compliance policies and procedures for the Company.

• Prepare engaging and impactful reports and presentations using Google Slides.

• Perform other duties as assigned.

Qualifications

• 5+ years of experience in legal operations or legal project management.

• Proven track record managing legal technology tools and legal process optimization initiatives.

• Strong analytical and project management skills, with an ability to manage multiple priorities and stakeholders at a time.

• Exceptional written and verbal communication skills.

• Demonstrated proficiency in technology tools including Microsoft Office, Google Suite, and ticketing systems such as Jira.

• Ability to deliver synthesized data insights to senior leadership using data analysis tools including Excel & Sheets.

• Strong writing and analytical skills, including proven experience developing impactful business reports and presentations for Leadership teams.

Time Off:

• Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.

• Generous parental leave.

Core Benefits:

• Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.

• Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.

• Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!

• 401(k) retirement plan.

Physical Demands

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at [email protected].

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