Product Designer

About the Role

At Ethos, design is core to how we build trust and deliver value. We’re looking for a Product Designer II to join our Platform team and shape the experiences that power customer acquisition and identity verification.You’ll design flows that help people prove who they are — quickly, fairly, and with confidence — across consumer, agent, and microsite touchpoints. Along the way, you’ll also influence how internal tools evolve (Workbench, MDM, policy admin) to make our systems smarter and more human-friendly.From day one, you’ll contribute to priority projects with strong design execution. Over time, you’ll own end-to-end design journeys — from problem discovery and research to prototyping, iteration, and polished delivery.This is a chance to elevate critical, high-volume experiences that millions of customers depend on, while growing your craft and impact within a collaborative design culture.

Duties and Responsibilities:

• Own design across the lifecycle: from framing problems to prototyping solutions, refining details, and shipping.
• Partner with PM, Eng, and Data to prioritize, experiment, and deliver experiences that balance usability, trust, and growth.
• Learn directly from customers through research, usability testing, and analytics — and translate those insights into clear design decisions.
• Raise the bar for usability, accessibility, and visual quality across identity and verification flows.
  Contribute to design culture by documenting patterns, sharing feedback, and helping Ethos build a cohesive design system over time.
• Impactful Work: Your designs will directly shape how people access financial security and trust Ethos with their identities.
• Growth & Mentorship: You’ll be supported by peers and leaders who care deeply about your development and long-term career.
• Design Culture: We value curiosity, craft, and collaboration — and we celebrate designers who push for better experiences.
• Hybrid Surfaces: You’ll work on both customer-facing journeys and powerful internal tools, giving you range and depth.

Qualifications and Skills:

• 4–6 years of product design experience (in-house or at startups/agencies with shipped impact).
• A portfolio that shows user-centric, first-principled thinking and strong interaction/visual craft with shipped impact.
• Comfort with both discovery and execution — asking the right questions, and then moving quickly to make progress.
• Clear, collaborative communication skills and a bias toward action.
• Bonus: experience with form-heavy UX, complex workflows, or B2B/internal tools; familiarity with KYC/IDV is a plus but not required.
  

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