Solutions Architect - East Coast

ExtraHop’s Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

Key Responsibilities

• Intermediate GUI design and layout for data visualization and analysis.
• Basic trigger script development using Javascript for custom data analysis
• Create networking and application transaction diagrams as necessary to support business outcomes.
• Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
• Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
• Conduct root cause analysis of high-profile technology problems or incidents and advise customers on their resolution.
• Create solutions that decrease mean-time-to-investigate in incident response processes.
• Develop custom signatures using specific or generic indicators-of-compromise
• Develop customized data analysis to monitor changing technical and business conditions in real-time.
• Create rich data visualizations to aid tactical investigations and realize strategic enterprise objectives.
• Provide intelligence and data supporting threat hunting activities.
• Conduct hands-on learning sessions with key customer personnel.

Required Qualifications

• 2-4 years of relevant cyber-security experience with equivalent experience in networking technologies.
• BS degree or equivalent
• Intermediate understanding of networking
• Intermediate understanding of application design
• Experience in customer-facing positions; excellent interpersonal skills
• Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, DNS, TLS)
• Familiarity with principles of internet worked applications and related technologies (HTTP, databases, caching, distributed systems, etc)
• Familiarity with security tools and frameworks such as Intrusion Detection Systems, SIEM, Endpoint Protection, MITRE ATT&CK, etc
• Experience in incident response, threat hunting, and vulnerability validation.
• Experience with scripting languages such as Python and/or JavaScript
• Excellent written communication skills
• Independence, motivation, and desire for practice ownership
• Work cooperatively with others within the organization and other cross-functional stakeholders.
• Work well in fast-paced, high-stress environments.
• Has predictable, reliable attendance.

The salary for this role is between $141,000 - $157,000 per year + bonus + benefits