Global Operations Associate, BQI

The Opportunity
We’re looking for a motivated Global Operations Associate to join Flexport’s Europe BQI (Booking, Quoting, and Invoicing) team. This role is key to improving shipment and client-level financial performance while shaping the future of logistics. You will work in a fast-paced, innovative environment where process improvement, standardization, and automation are at the core.

What You’ll Do

• Improve accuracy and timeliness of quoting, invoicing, and revenue management.
• Identify automation opportunities and leverage low-code tools to streamline workflows.
• Partner with Product teams on updates and feature rollouts.
• Own reporting and drive performance across financial and operational KPIs.
• Conduct audits, identify gaps, and implement improvement initiatives.
• Support client escalations and ensure financial health.
• Collaborate cross-functionally to resolve issues and mitigate risks.

What You’ll Bring

• 1-3 years of experience in operations, logistics, supply chain, or a related field.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple tasks in a fast-changing environment.
• Fluent English and excellent communication skills.
• Interest in process automation, low-code tools, and continuous improvement.
  
  

What’s in there for you:

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Lunches: Claim back up to GBP 15 per day for lunch allowance on office days
• 25 working days as vacation days based on full time employment, in addition to the usual bank holidays in England and Wales.
• Health insurance: Flexport offers employees in UK private medical insurance including a dental care
• Group Life Insurance
• Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Pension plan: Flexport offers employees in the UK a workplace pension plan
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.