Site Reliability Engineer

ABOUT FREED

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation.

Since May of 2023, we have:

• Acquired 20,000 paying and loving clinicians

• Generated 70,000 patient notes daily and over 2 million monthly

• Made thousands of clinicians happier

With the backing of Sequoia Capital and other world-class VC’s, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win.

With offices in both San Francisco and New York City, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way.


ABOUT THE ROLE

As a Site Reliability Engineer at Freed, you will have outsized impact and establish the core of an important function as our company grows. We prefer simple architectures, so most of our system runs in a TypeScript monolith vs. microservices or serverless-oriented designs. Our engineering culture emphasizes speed, end-to-end ownership, responsibility, and independence, attracting top-tier talent and promoting exceptional performance.

HOW YOU’LL HAVE IMPACT

• Manage and expand cloud infrastructure (Azure, Kubernetes), putting in place IaC best practices

• Implement observability instrumentation, dashboards and alerts to monitor product health

• Collaborate with engineers on product teams for new infrastructure needs or dev experience improvements and make application-level changes that improve system reliability (e.g. database configuration, JS bundle delivery, caching or network resiliency)

• Implement security requirements (HITRUST and SOC2) and collaborate with Technical Program Manager for audits

• Maintain databases (PostgreSQL, Redis) with backups, migrations, and security/privacy controls while monitoring performance and stability
  
  

WHAT YOU’LL BRING

• 7+ years of experience in a SRE, Production Engineering, Infrastructure Engineering or related roles

• Strong proficiency with SQL, Git, Kubernetes, Bash, and Networking (DNS, SSL, IP)

• Familiarity with Azure, JavaScript/TypeScript, Python, Github, and VSCode

• Security-oriented mindset and experience implementing security best practices
  
  

BENEFITS

• Competitive salary and equity in a high-growth company

• Opportunity to make an immediate impact

• Medical, dental, and vision coverage

• Unlimited paid time off

• Company-sponsored annual retreats